CUSTOMER CARE NUMBER
Freo Pay doesn’t have a customer care number. If you see any listing claiming to be the customer care number of Freo Pay, please report it to us.
We provide customer support only on email. Our customer support email address is firstname.lastname@example.org. You can check out the solutions listed in our FAQs for most of the customer queries that we receive.
While sending us an email, we request you to share your phone number registered with Freo Pay, email ID, your full name, and the screenshot of the issue/ transaction.
How to contact customer support from the Freo Pay App
In the Freo Pay app, click on ‘Need Help?’
Then check for issues in the FAQs listed on this screen.
If you are not satisfied with the solutions in the FAQs, please click on ‘To contact us, email us at email@example.com.’
You will be redirected to your compose email window where you can help us understand the issues you are facing.
While writing the email, please mention the issue you’re facing in the subject line and in detail in the main email.
Please add relevant screenshots for the issues you are facing.
Note: Please refrain from editing/ removing the ‘Please Do Not Remove’ section in the email, as this section is auto-generated and helps our customer care representative understand the details of your device and provide the best solution based on that information.